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FAQs

We love to make our guests feel welcome. If you have additional questions about the Facing Us Clubhouse, please let us know.

Why do I have to register to get into some of the rooms?

The only reason we require registration is so that you can create your own personal wellness tools. In most of the rooms, you’ll be creating personalized documents—a journal, a wellness book, a wellness plan, etc. To save and retrieve your work, the system needs some way to identify you and match your documents to you. It’s like pulling your files from a filing cabinet. The media room is accessible at any time, without registration.

Is there a cost to register?

No. Membership in the Facing Us Clubhouse is completely free!

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What will I find in the Facing Us Clubhouse?

FacingUs.org is an online community created to provide a safe haven for those living with mood disorders and offer inspiration and encouragement to anyone seeking personal wellness. The Facing Us Clubhouse was built to be a comfortable environment where users can feel at home. Once inside the Clubhouse, you can:

  • Develop a wellness plan to help keep your days balanced and positive.
  • Keep a personal online journal of your daily feelings and emotions. Entries are completely private.
  • Share wellness tips with others on ways to maintain good mental and physical health.
  • Create a wellness book filled with tips for maintaining a healthy life. These tips can be a combination of personal tips and those chosen from a library of shared tips posted to the site by other users. While each person’s book remains private, you also have the option to create books for friends and family members as a way to offer inspiration and support.
  • Print a copy of your wellness book, wellness plan and personal journal with beautiful artwork as a cover.
  • Browse the multimedia room for a variety of art, audio and video presentations, public messages and personal video stories. You can also create your own personal video stories to share.
  • Send an e-postcard with a birthday greeting or simple message of support.
  • Connect to important resources that offer additional information about mood disorders.
  • Feel secure knowing that all of the site’s activities are completely private and confidential.

Where is the best place to start?

The best way to get started is to take a tour of the Clubhouse. For a short text and audio tour, simply click on the sun on our home page. For an in-depth audio tour, visit the media room and click on “Clubhouse Tour” under the Listen section of the left navigation bar.

Why did DBSA create the Facing Us Clubhouse?

Our mission at DBSA is to improve the lives of people living with mood disorders by providing empowering resources and tools when, where and how they need them. Since the Clubhouse is open 24/7, these tools are available at any time to anyone, whether you live with a mood disorder or are simply interested in living a full, healthy and happy life. Our main website, www.DBSAlliance.org, is packed full of information on depression, bipolar disorder and anxiety. It’s a great educational resource on these illnesses. However, we also wanted to create a safe place where individuals could invest in their wellness—on a daily, weekly or monthly basis.

Why is the Clubhouse named Facing Us?

In the fall of 2007, DBSA launched Facing Us, a national campaign to highlight the ‘face’ of depression and bipolar disorder and to supply tools to those ‘facing’ the challenges of living with these illnesses. The Facing Us Clubhouse is where these tools are housed. The campaign was, and the Clubhouse is, aimed at bringing mood disorders out of the shadows; humanizing those with these illnesses; and helping those diagnosed to create a reality where they face a better future.

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Who is DBSA?

The Depression and Bipolar Support Alliance (DBSA) is the leading patient-directed national organization focusing on the most prevalent mental illnesses, depression and bipolar disorder. The organization fosters an environment of understanding about the impact and management of these life- threatening illnesses by providing up-to-date, scientifically-based tools and information written in language the general public can understand. DBSA supports research to promote more timely diagnosis, develop more effective and tolerable treatments and discover a cure. The organization works to ensure that people living with mood disorders are treated equitably. DBSA was founded in 1985 as a not-for- profit 501(c)(3) organization. For additional information, please visit www.DBSAlliance.org. We’ve been there. We can help.

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How will my registration information be used?

DBSA will not sell or give your registration information or e-mail address to any party outside of DBSA. Please read our privacy policy for a detailed explanation.

Can DBSA see what I record in my wellness plan, books or journal?

No. DBSA does not have access to your personal information. Neither DBSA nor its website development partners monitors any of the information you put in your wellness plan, books or journal.

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Why do I have to register before I can view the wellness tips?

This is a website architecture issue. We really wanted people to be able to create a private book of wellness tips, for themselves or for a friend. To create books with customizable content required registration. Any registered Clubhouse member can view all of the shared, “community” wellness tips. However, only you can view the tips you save that you decide not to share.

Can anyone view my wellness books?

No. Only you can see or print the collection of tips you save to create a book for yourself or for a friend.

I can’t find a wellness tip that I shared with the community. Where did it go?

DBSA has the right to remove any wellness tip from the shared community section for any reason. Some of the reasons why your tip might be removed include profanity or cruel or unkind language, information that’s destructive rather than recovery-focused or information that contains commercial solicitations or advertisements. Additional reasons might be simply that the tip is too long, is not related to the topic category or is a statement rather than a tip.

How do I create a wellness book?

You create your wellness plan by tagging wellness tips one of three ways: as a personal tip (one that you do not share with the Facing Us community and is only visible by you) or a favorite tip (one that you save as a favorite from the shared community tips) or a saved for a friend tip (one that you want to include in a book you create for a friend).

When you decide it is time to print a wellness book, you can choose to include any or all of these three kinds of tips. In general, when you are printing a book for yourself, you will choose to include both your personal tips and your favorite tips. When you are creating a book for a friend, you will most often choose to include only those community tips you have tagged as “saved for a friend.”

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Can anyone view my personal journal?

No. Only you can see or print your personal journal.

Why would I want to create a personal journal?

Journaling is a great way to organize your thoughts or work through emotional stressors. Many people find that keeping a daily journal helps them start their day on the right track. You can also use it as a creative outlet—to record poems, for example—or to create a gratitude journal.

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What is a wellness plan?

A wellness plan helps guide you on your path to wellness. It’s a step-by-step outline you create of your personal goals, triggers, warning signs, support networks and crisis plans. Everyone’s wellness plan is different. You develop it based on your unique situation and the things you know that bring you the best quality of life. It’s a tool you can use to better communicate your needs and desires to your health care providers. For this website, DBSA has modified a plan developed by leading researcher Greg Simon, MD, MPH, from the Center for Health Studies of Group Health Cooperative in Seattle, Washington.

What if I don’t know how to create a wellness plan?

In each section of your wellness plan, there’s a slide show you can watch that explains how to complete that section. It also provides examples to help you get started. Click on the “Learn more” link at the start of each section of the plan to watch and listen to the slide show. Please note the slide show may take several minutes to load.

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When I’m in the media room, how can I view ALL of the images or video/audio clips in each section?

Each section of the media room (for instance, “Personal Stories” or “Contest Winners”) lists only the two (2) most recently-posted stories on the screen. To see ALL of the clips/images posted in the section, click on the “View All” link that’s displayed next to the title of that section. For example, when in the Personal Stories section, you would click on the “view all” link to the right of the words “Video (Most Recent).”

Can I submit a video clip of my personal story?

Yes! Visitors to the site tell us that it’s incredibly powerful to watch the personal video stories of others who are facing situations like theirs. One person shared that they felt it saved their life! On each page of the media room, you’ll see a small image of a megaphone titled, “Share Your Personal Story” If you’d like to provide hope to others though your own story of challenges and survival, click on this megaphone. Please note: Your submission does not guarantee that your video will be posted.

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Is there a fee for sending an e-postcard?

No, there’s no charge. Feel free to send a message to your friends—let them know you’re thinking of them, wish them a happy birthday or invite them to check out the Facing Us Clubhouse!

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How do I print my wellness journal, book or plan?

It’s simple! Enter into the room that houses your journal, book or plan. Then, when you are ready to print, select (click on) a cover design from the menu at the right of your screen. An orange bar will appear at the top of the selected design. Then simply click on the round print icon below the cover designs. (If you are printing a journal, you will also need to enter a date range prior to clicking the print icon.) The book will be created as a PDF file, which can be viewed using Adobe Reader. You can download this software to your computer for free. Once the PDF is created, you can print it on your personal printer or save the file to your desktop to be printed again at any time. If you have created a book for a friend, simply save the PDF to your computer and then send them an e-mail with the PDF attached. Sending a book of wellness tips to a friend is a wonderful way to let them know you care—and it doesn’t cost you, or them, a penny!

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